Returns without ambiguity.
A complete owner-approved returns window, item-condition policy and refund process will be published before orders can be placed.
Planned experience
Customers will be able to select eligible order items, provide a reason and follow the status of a return request from their account.
Eligibility
Final exclusions, return windows, shipping responsibility and condition requirements must be set by the store owner and reviewed for applicable law.
Refund timing
The live policy will distinguish return approval, item receipt, inspection and payment-provider processing time without making guarantees the operation cannot support.